Policies

Agreement Between User and Rush Lattin Cellars

This website is owned and operated by Rush Lattin Cellars or its affiliates or subsidiaries, is comprised of various Web sites and Web pages. Your use of the Rush Lattin Cellars Web Site constitutes your agreement to all such terms, conditions, and notices. Your use of a particular Rush Lattin Cellars website included within the Rush Lattin Cellars Web Sites network may also be subject to additional terms outlined elsewhere on that website (the "Additional Terms"). In the event any of the terms, conditions, and notices contained herein conflict with the Additional Terms or other terms and guidelines contained within any particular Rush Lattin Cellars website, then these terms shall control.

PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMERS CAREFULLY BEFORE USING THIS WEB SITE (this "Site"). By accessing or using this Site, you agree to these terms of use, conditions and all applicable laws. If you do not agree to these terms you may not use this Site.

Modifications
Rush Lattin Cellars reserves the right to change the terms, conditions, and notices under which the Rush Lattin Cellars Web Sites are offered, including but not limited to the charges associated with the use of the Rush Lattin Cellars Web Sites. You are responsible for regularly reviewing these terms and conditions.

Age Requirement
You must be 21 years or older to use or order from this website.

Copyrights and Trademarks
The entire content included in this Site, including but not limited to text, design, graphics, interfaces, or code and the selection and arrangements thereof is copyrighted as a collective work under the United States and other copyright laws, and is the property of Rush Lattin Cellars. The collective work includes works that are licensed to Rush Lattin Cellars. All trademarks, service marks, and trade names (collectively the "Marks") are trademarks or registered trademarks of and are proprietary to Rush Lattin Cellars, or other respective owners that have granted

Privacy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. This informaton is collected so that we may personalized your user experience and provide order processing (e.g. shipping carriers and platforms). We will not sell your personally identifiable information to anyone.

Rush Lattin Cellars only collects personal information when you request our services and only uses the information collected to provide those services for you. If you choose to make a purchase, you will be asked to provide contact information (such as your name and shipping address) and financial information (such as your credit card number and expiration date). This information is used for billing purposes and to process your order. Rush Lattin Cellars handle this data with the utmost confidentiality.

Third Parties
Any personal information provided will not be traded, rented, sold or otherwise shared with anyone outside of Rush Lattin Cellars, or used for reasons beyond those contemplated in this statement. From time to time, we may engage third parties to process your information on our behalf; however, none of Rush Lattin Cellars affiliates (such as our credit card company) have permission to retain, share, store or use personal information for any reason other than providing the requested service.

Shipping

Shipping costs will vary by state and location and may be changed by Rush Lattin Cellars from time to time. In addition, due to the ever-changing nature of alcohol and other wine-related laws,  Rush Lattin Cellars may, from time to time, be advised that it is not able to complete delivery of a wine or ship wine to you. If  Rush Lattin Cellars is unable to ship your wine to you,  Rush Lattin Cellars will offer you the option to change your delivery address. If that is not agreeable, you may cancel your order and you may receive a refund of any paid for wine that Rush Lattin Cellars was not able to ship to you based on such a change in laws.

There is no available return or exchange for shipped wines except as set forth in this paragraph. If your wine, at the time of delivery, is received damaged, spoiled or otherwise defective, you may contact us regarding the damage and Rush Lattin Cellars may, in its discretion and based on the particular conditions of each such circumstance, send a replacement in exchange at no additional cost, which is your sole and exclusive remedy for the damaged or defective product. Despite our best efforts to secure wine shipments, wine bottles are fragile and issues arise from time to time. Contact our member services team and we will rectify the situation quickly.  You must contact Rush Lattin Cellars by phone or by email within seventy-two hours of delivery to report broken, corked or otherwise damaged products to request an exchange.

During times of inclement weather, extreme heat, or extreme cold,  Rush Lattin Cellars reserves the right to delay shipments until conditions improve. Please be advised that Rush Lattin Cellars is not responsible for items damaged due to extreme weather conditions.

Orders will ship after release date and will be shipped based on proper weather conditions. We are your shipping agent and are acting on your behalf and your best interest to make sure that the wine arrives to you in as safe and pristine a condition as possible.

Refunds

We offer an exchange of equal-to or less-than value of the original purchase price on one bottle of wine per order. We will not replace, refund, or exchange multiple bottles or cases. Please call customer service at 425-551-0658, in advance of shipping the wine being returned, to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page. Our website uses 256bit SSL encryption to protect the loss, misuse, and alteration of the information under our control.